Fast Facts:
- connectnow commenced in 2001
- We started in a shared suite in Stanley St – in working class West Melbourne.
- The desks we used were old doors!
- We serviced Victoria only, had only two call centre operators, and a big day for us was 5 connections!
- Whilst we knew that our service was a real help, it took a while for Australia to understand what we were really about.
- More and more customers around Melbourne started to give us a try.
- We stuck to our initial principles of:
- Never miss a connection date
- Provide customers with choice – let them choose providers they like
- Hire enthusiastic people
- Spend time getting processes right
- Invest in our own systems
- In recent times connectnow has grown beyond Victoria, and services all states and territories in Australia and New Zealand.
- Our team has grown to more than 40 people.
- By 2010 we want to have helped one million Australians move home.
- And we now work on real desks not old doors!
Our team is highly experienced in all industries associated with moving so you know you will be looked after.