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Home -> What we connect -> Vehicle hire -> FAQ

Arranging car, van & truck hire

Need a truck or van to move your things? Need to hire a car for your next trip? connectnow can hook you up with exclusive rental rates for car, van and truck rentals with Europcar. Promotion discount number 50042166.

Moving home and the need to hire a vehicle

When you're undertaking a do-it-yourself move - it might be that you (or your mates!) don't have a vehicle that is big enough to transport certain items, or maybe you just want to make one (or minimal) trips.

Europcar has a broad fleet of cars, vans, and trucks – one of which should suit your particular circumstances.
Other FAQ's

What age do I need to be to rent a car or commercial vehicle?

The minimum age for all drivers is 21. Drivers aged 21 to 24 are restricted to the types of vehicles they can hire. All Drivers under the age of 25 are subject to a daily age surcharge.

Can I organise a one-way car rental?

If you are moving far away from your old home there is always the option to return the car to a different car rental location from where you collected it. Some additional fees may apply.

Can I tow using a Europcar vehicle?

Yes, if a towbar has been fitted by a Europcar representative and the load is within the vehicle's design limits.

To hire and drive a truck, do I need a special drivers licence?

Most of the Europcar truck rentals can be driven with a generic licence.

Is it possible to cancel or modify my car hire reservation once it is confirmed?

Yes it is. Go to the Edit Booking page and enter in your Reservation Confirmation Number and Email Address used to make your booking. This will bring up your existing booking and will have the option to edit or cancel.

Can I purchase extra items such as damage liability reduction, trailers, additional drivers etc online?

Damage liability, age surcharges and equipment such as GPSs and luggage trailers can be purchased at the 'Quote' stage of your online booking. You can select an Additional driver online however the fees will need to be paid when you pickup the vehicle from the branch.

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